Returns and Exchanges

Last Updated: July 2026

At Fruit & Form, every item is made to order specifically for you once your purchase is placed. Because of this, we encourage customers to review product descriptions, sizing information, and order details carefully before completing a purchase.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or if you receive the wrong item, please contact us within 30 days of delivery at hello@fruitandform.com.

Please include:

• Your order number

• A brief description of the issue

• Clear photographs showing the problem

Once reviewed, we may offer a replacement, refund, or other appropriate resolution at no additional cost.

Returns for Change of Mind

Because our products are made especially for each customer, we do not accept returns for:

• Change of mind

• Buyer's remorse

• Ordering the wrong size

• Ordering the wrong color

• Accidental purchases

Exchanges

At this time, we do not offer direct exchanges.

If there is an issue with your order due to a production error or fulfillment mistake, please contact us and we'll work to make it right.

Lost Packages

If your package appears lost in transit, please contact us within 30 days of the estimated delivery date.

Before a replacement can be issued, we may ask customers to:

• Verify the shipping address provided at checkout

• Contact the local postal carrier

• Confirm that the package has not been received by household members or neighbors

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout.

If an order is returned due to an incomplete or incorrect address, additional shipping charges may be required before the order can be resent.

Contact

Questions about returns or order issues can be sent to: hello@fruitandform.com

We aim to respond within 2–3 business days.